1. What is wood milling?

   Wood milling is the process of cutting, shaping, and preparing raw wood into usable pieces for various applications. This can include cutting logs into slabs, boards, or other specific dimensions.

 

2. What products do you offer for sale?

   We offer a range of wood products, including wood slabs, chunks, and cookies. Wood slabs are large, flat pieces of wood ideal for tabletops and countertops. Chunks are smaller, irregularly shaped pieces, while cookies are wood slabs cut against the grain, resembling a cookie in shape.

 

3. How are your wood products sourced?

   Our wood is sustainably sourced from reputable suppliers and local mills. We prioritize responsible forestry practices and strive to offer high-quality, ethically harvested wood.

 

4. Can I request specific dimensions for wood slabs?

   Yes, we offer custom milling services to meet your specific project requirements. Contact us with your dimensions, and we'll do our best to accommodate your needs.

 

5. What types of wood species do you offer?

   We have a diverse selection of wood species available, including but not limited to Oak, Walnut, Maple, Cherry, and exotic woods. Check our product listings for the latest availability.

 

6. How do I care for and maintain wood slabs?

   Proper care includes avoiding prolonged exposure to moisture, using coasters or trivets, and periodic resealing if applicable.  We provide detailed care instructions with each purchase.

 

7. Do you offer shipping or local pickup?

   Yes, we offer shipping options for our wood products. Local pickup may also be available depending on your location. Please contact us for details.

 

8. What is the lead time for custom orders?

   Lead times for custom orders can vary depending on the size, species, and complexity of the project. We will provide you with an estimated timeline upon inquiry.

 

9. Do you offer discounts for bulk orders?

   Yes, we offer discounts for bulk orders. Contact us with the details of your project, and we'll be happy to provide pricing and options.

 

10. What is your return policy?

   We stand behind the quality of our products. If you are not completely satisfied, please contact us within 14 days of receiving your order to discuss returns or exchanges.